These Terms of Service (“Terms”) govern your access to and use of VoluMe (the “Service”), including this website and any related software we provide. By using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
The Service provides audio playback with automatic, adaptive sound personalisation. It does not require, and we do not request, any explicit configuration of audio settings from you; personalisation occurs automatically based on your ordinary use of the volume control during playback.
VoluMe is currently provided free of charge as part of an early research-derived evaluation release. We do not disclose, and you acknowledge that we are under no obligation to disclose, the internal technical methods, algorithms, models, or processes by which the Service operates. The specific mechanisms underlying the Service constitute confidential and proprietary information belonging to us.
The Service does not require you to create an account or provide an email address. An anonymous identifier is generated and stored on your device to allow your sound preferences to persist between visits. This identifier is not linked to your name, email, or any other identifying information we hold. See our Privacy Policy for full detail on what is collected and why.
You must be at least 16 years old to use the Service. If you are under 18, you confirm you have the permission of a parent or guardian.
The Service, including all software, source code, object code, algorithms, design, text, graphics, and other content (excluding audio content you provide), is owned by us or our licensors and is protected by copyright, trade secret, and other intellectual property laws. Nothing in these Terms transfers any ownership of the Service or our intellectual property to you.
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial use, subject to these Terms.
You agree not to, and not to permit or assist any third party to:
Any breach of this clause constitutes a material breach of these Terms, entitling us to terminate your access immediately, and may give rise to legal claims for breach of contract independent of any intellectual property claim we may separately hold.
You agree not to use the Service to:
You retain all rights in any audio content you upload or process through the Service. You are solely responsible for ensuring you have the necessary rights and licences to use such content, including compliance with copyright law. We do not claim ownership of your audio content and process it solely to provide the Service to you. Audio files you select are processed for playback and analysis on your device and are not uploaded to or stored on our servers — only frequency-band measurements derived from playback are sent to our servers, as described in the Privacy Policy.
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by law.
The Service is not a medical device and is not intended to diagnose, treat, cure, or prevent any hearing condition. It is not a substitute for professional audiological assessment or hearing aid fitting. If you have concerns about your hearing, consult a qualified audiologist or medical professional.
To the maximum extent permitted by law, our total liability to you for any claim arising from these Terms or your use of the Service is limited to the greatest extent permitted by applicable law. Nothing in these Terms limits liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be limited or excluded under applicable law.
The Service is in an early evaluation phase and may change, including the introduction of paid features in the future, with notice provided on this page and within the Service. We may update these Terms from time to time; material changes will be notified by an in-app notice at least 14 days before they take effect. Continued use after changes take effect constitutes acceptance of the revised Terms.
We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. You may stop using the Service at any time; since no account exists, this requires no action beyond ceasing use, though you may also clear the anonymous identifier stored in your browser to remove the link to any saved preferences.
These Terms are governed by the laws of England and Wales. Any dispute arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales, save that we may seek injunctive relief in any jurisdiction to protect our intellectual property or confidential information.
Questions about these Terms can be directed to [email address].